Where does the produce come from?
All produce on BOARD is sourced from a local market.
ARE YOU ABLE TO CATER for DIETARY REQUIREMENTS?
Vegetarian and Gluten Free boards are available at no extra cost.
For all other dietary requirements please get in touch at firstname.lastname@example.org
How doES payment WORK?
All orders must be paid 100% up front. Once your order has been placed an invoice will be sent over for the full amount and this must be paid in full to secure your booking.
How much does delivery and set up cost?
It is preferable for us to deliver your board and set up on site to ensure that is as instagrammable as possible. This is free within 15km of Balaclava area, excluding the CBD where a $20 fee is charged to cover parking costs.
Please see below a guide on cost of delivery
15km - 20km from Balaclava / CBD $20
20km - 40km from Balaclava $50
41km - 60km from Balaclava $75
61km - 80km from Balaclava $100
80km + please request quote
DO I PROVIDE THE TABLE?
Yes! All we need from you is a beautiful table and we bring the rest! If you don't have a suitable table we recommend Complete Function Hire for beautiful, affordable wooden trestle tables which look AH-MAZING with BOARD on top!
HOW DO I GET THE BOARDS/jars etc. BACK TO YOU?
We pick BOARD up after your event. There is no cost involved with this - we just want BOARD home safely! All of the jars, pots, bread boxes and BOARDs must be returned, please note that there is a replacement cost for any lost or damaged pieces.
CAN WE COLLABORATE?
BOARD has such an ego so we try not to let his head get too big! We are so grateful for all of the collaboration opportunities that come our way however we do not have 'Instagram rates' or donate BOARDS for anyones event in return for social media promotion. However, if you are from a charity or are hosting a fundraising event, it always worth getting in touch!
DO YOU DO CUSTOM BOARDS?
OF COURSE! To order a custom board please send us an email with all of the info, including types of foods you want and size, and we will provide a quote.
I WANT A BIG BOARD, ONLY BIGGER! Can you make it happen?
Great choice, of course! For boards larger than 5m please get in touch for a quote.
If I've enquired about a date, does that mean that my board is locked in?
A BOARD is only secured once payment has been made. Unfortunately due to high demand, particularly on weekends, we cannot hold a place for anyone who has not made payment.
can i get a refund if i cancel my order?
If your order is cancelled more than one week out from your event you will receive a 100% refund. Due to high demand orders are not able to be refunded if the are cancelled or downsized the week of your event.